Last updated: August 12, 2026
Welcome to Diamond Commander. These Terms of Service ("Terms") govern your access to and use of the Diamond Commander application, website, and related services (together, the "Service"), operated by Diamond Commander ("Diamond Commander," "we," "us," or "our"). By signing in to, creating an account with, subscribing to, or otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms, and you agree to indemnify and hold harmless Diamond Commander to the fullest extent set out in these Terms (see Section 11, Indemnification). These Terms include an agreement to resolve disputes by binding individual arbitration and a class action waiver (Section 14), a disclaimer of warranties and a limitation and cap on our liability (Sections 3 and 10), an assumption of risk for physical injury and sports participation (Section 16), and a time limit for bringing claims (Section 19). If you do not agree, do not access or use the Service.
When you create an account, we ask you to affirmatively confirm, by checking a box, that you have read and consent to these Terms and have read and understood our Privacy Policy. We record that confirmation, including its version and timestamp, as evidence of your agreement. Creating an account is not permitted without that confirmation.
Diamond Commander is a planning tool that helps coaches build baseball and softball batting orders and fielding assignments with fair-play and competitiveness options. The Service is an aid to help you plan. It is not a substitute for your own judgment, and it does not act as an official, referee, league authority, or interpreter of any rules.
The Service is intended for coaches, team staff, and other adults. You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account and to subscribe. Individuals aged 13 to 17 may use the Service only with the consent and under the supervision of a parent or legal guardian who agrees to these Terms on their behalf. The Service is not intended for, and we do not knowingly allow accounts to be created by, children under 13.
If you allow a minor to use the Service, you, as the parent or legal guardian, agree to supervise that use and accept full responsibility for (a) the minor's compliance with these Terms, (b) any charges or fees incurred, and (c) any liability arising from the minor's use. You are responsible for the information you enter about players and other individuals, as described in Section 8 and in our Privacy Policy.
The Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant or guarantee that:
Fair-play rules, competitiveness settings, and all other features are provided on a best-effort basis and may produce results that do not satisfy your specific requirements.
Availability. We strive to keep the Service highly available and to minimize downtime, but the Service depends on third-party infrastructure and factors outside our control, and we do not guarantee any particular level of uptime, availability, or uninterrupted access. Planned maintenance, updates, outages, or other interruptions may occur at any time without notice.
Not a backup service. The Service is not a backup or archival service. You are responsible for keeping your own independent records of your rosters, lineups, and other information, and, to the maximum extent permitted by law, we are not liable for any loss, deletion, corruption, or unavailability of data.
You are solely responsible for reviewing, verifying, and approving every lineup and assignment before you use it. You are solely responsible for ensuring that any lineup, batting order, rotation, playing-time distribution, or fielding assignment meets the demands, rules, bylaws, safety requirements, and rule sets of your league, association, tournament, or governing body. You agree that you will not rely on the Service as the sole basis for any decision and that you will independently confirm compliance and correctness.
To use certain features you must create an account. You agree to provide accurate information and keep it current, and you are responsible for all activity that occurs under your account.
You are solely responsible for safeguarding your password and for maintaining the security of your account, and you must keep your password confidential. Password sharing is prohibited and violates these Terms. Allowing any other person to access the Service using your credentials is a violation of these Terms and may result in suspension or termination of your account without notice and without refund. Notify us immediately at info@diamondcommander.com if you suspect unauthorized use of your account.
All staff members who have been added to a team may view and edit that team's information and plans. The account that owns a team is its head owner; only the head owner may invite staff, resend an invitation, or remove staff access. Staff access applies only to the specific team to which the person was added and does not authorize access to any other team.
Paid access to the Service is offered on a yearly subscription basis. We disclose the price and the subscription terms at the time of purchase and during sign-up. Your subscription automatically renews each year. Unless you cancel before the end of the current term, your subscription automatically renews for another yearly term, and the payment method on file will be charged the then-current price for the renewal term. By subscribing, you authorize this recurring yearly charge until you cancel.
You may cancel at any time through your account settings or by contacting info@diamondcommander.com. Cancellation stops future renewals and takes effect at the end of the current paid term. Prices and plan features are subject to change at any time without notice, and any change applies to renewal or subsequent billing periods; where advance notice of a price change before a renewal is required by applicable law, we will provide it.
All fees are non-refundable. We do not provide refunds or credits for any partial subscription period, unused time, downgrade, or for any other reason, except where a refund is required by applicable law.
If you fail to pay a fee when due, we may treat the failure as a material breach of these Terms and may suspend or terminate your access.
You agree not to: (a) use the Service in violation of any law or third-party right; (b) attempt to gain unauthorized access to the Service or its systems; (c) interfere with or disrupt the Service; (d) reverse engineer, scrape, resell, or commercially exploit the Service; (e) upload unlawful, harmful, or infringing content; or (f) share your account or password.
You are responsible for all information, rosters, names, jersey numbers, ratings, notes, photos, results, and other content you input, upload, or share through the Service ("User Content"). You represent and warrant that you have all rights, permissions, authority, and consents necessary to provide the User Content, including any information about players or other individuals, and that your use of the Service and the User Content does not violate any law or third-party right.
Players who are minors. If any player whose information you enter is a minor, you represent and warrant that you have first obtained verifiable consent from that player's parent or legal guardian. We strongly recommend that you minimize personal information about minors by using only first names, initials, or abbreviations rather than full names, and by entering only what is necessary for lineup planning. The Service is a lineup-planning tool only; Diamond Commander does not obtain consent on your behalf and is not responsible for any violation of consent, the Children's Online Privacy Protection Act (COPPA), or any other privacy or children's-data law that results from information you enter. You and, where applicable, the purchaser of the subscription are solely responsible for that compliance and agree to indemnify Diamond Commander as set out in Section 11.
Choosing to enter full names. The Service does not require a minor's full name and recommends first names, initials, or abbreviations instead. Entering a minor's full name, or any identifying detail beyond what is strictly necessary, is entirely your choice and is made at your own risk. If you make that choice, you represent and warrant that you have obtained the specific verifiable parental or legal-guardian consent required for it, and you and, where applicable, the purchaser of the subscription assume full and sole responsibility for that decision and agree to indemnify Diamond Commander under Section 11 for any claim arising from it. Diamond Commander is not liable for your decision to enter a minor's full name or other identifying details.
You retain ownership of your User Content. By providing User Content, you grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, copy, transmit, display, and process the User Content solely as necessary to operate, maintain, secure, and provide the Service to you and to the people you authorize (such as your team's coaching staff). This license ends when you delete the User Content or close your account, except for copies retained in routine backups for a limited period, content that others you shared with have already saved, and information we must keep to comply with law. We do not sell your User Content and do not claim ownership of it. Our handling of information is described in our Privacy Policy, including the Data Processing Terms that apply where you are the controller of a player's personal information.
A public lineup-share link is a read-only link that may be viewed by anyone who receives it until it expires. It does not grant team access and is designed to exclude skills, notes, and staff information. You are responsible for deciding who receives a share link and for reviewing the lineup before sharing it.
Account deletion. You may request deletion from Account settings. We prompt you to download your data first. A deletion request locks the account immediately and schedules permanent deletion of the account and its associated teams, rosters, players, games, and photos 30 days later. If the request was made in error, contact us from the account email before the scheduled deletion date so a primary super-admin can restore it. Account deletion does not provide a refund or itself cancel a subscription; you remain responsible for managing billing before deletion.
The Service, including its software, design, branding, and content (other than User Content), is owned by Diamond Commander and its licensors and is protected by law. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose, subject to these Terms.
To the maximum extent permitted by law, in no event will Diamond Commander or its owners, operators, affiliates, or suppliers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or other intangible losses, arising out of or relating to your use of or inability to use the Service, any lineup or output, or any failure to comply with league rules, even if advised of the possibility of such damages.
To the maximum extent permitted by law, our total aggregate liability for any claim arising out of or relating to the Service or these Terms will not exceed the greater of (a) the amount you paid us for the Service in the twelve months before the event giving rise to the claim, or (b) fifty US dollars ($50).
You and, where applicable, the purchaser of the subscription agree to defend, indemnify, and hold harmless Diamond Commander and its owners, operators, affiliates, and suppliers from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; (d) your violation of any law or third-party right, including any privacy or children's-data law; (e) any lineup, assignment, or decision you make using the Service; or (f) your failure to obtain any consent or authorization required to enter another person's information, including a minor's, or any violation by you of the Children's Online Privacy Protection Act (COPPA) or a comparable law. This obligation is intended to place the responsibility for the information you enter and the decisions you make on you and the purchaser to the fullest extent permitted by law.
We may update these Terms from time to time. If we make a material change, we will provide explicit notice (for example, by email or an in-Service notice) before the change takes effect, except where an immediate change is required by law. Non-material changes are effective when posted with a new "Last updated" date. Your continued use of the Service after a change takes effect constitutes your acceptance of the updated Terms. It is your responsibility to review these Terms periodically.
We may suspend or terminate your access to the Service at any time, with or without cause and with or without notice. We may also remove or disable any User Content that we believe violates these Terms or any law, or for any other reason, without prior notice. On termination, your right to use the Service ends. Provisions that by their nature should survive termination, including Sections 3, 4, 6, 8, 9, 10, 11, 14, 16, 17, 18, 19, 20, and 21, will survive.
Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court and to have a jury trial.
(a) Governing law. These Terms are governed by the laws of the Province of Ontario, Canada, without regard to its conflict-of-laws rules.
(b) Informal resolution first. Before starting an arbitration or any proceeding, you agree to first contact us at info@diamondcommander.com and try in good faith to resolve the dispute informally for at least 60 days.
(c) Binding arbitration. If we cannot resolve a dispute informally, any dispute, claim, or controversy arising out of or relating to the Service or these Terms will be resolved by final and binding individual arbitration administered by ADR Chambers (Canada), rather than in court, except as provided below. The arbitration will take place in Ontario, Canada, be conducted in English, and judgment on the award may be entered in any court with jurisdiction.
(d) Delegation. The arbitrator, and not any court, has exclusive authority to resolve any dispute about the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any claim that all or part of it is void or voidable, except that a court may decide whether the class action waiver in subsection (e) is enforceable.
(e) Class action waiver. You and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of representative or class proceeding. This class action waiver is a fundamental part of this agreement to arbitrate. If this class action waiver is found to be unenforceable or invalid as to a particular claim, then that claim, and only that claim, will be severed from arbitration and brought exclusively in the courts identified in subsection (h); under no circumstances will any class, collective, consolidated, or representative claim be decided in arbitration, and the remainder of this Section 14 will continue to apply to all other claims.
(f) Small claims and injunctive relief. Either party may bring an individual action in small claims court for disputes within that court's jurisdiction, and either party may seek injunctive or equitable relief in court to protect its intellectual property or confidential information.
(g) Opt-out. You may opt out of this arbitration agreement and the class action waiver by sending written notice to info@diamondcommander.com within 30 days of first accepting these Terms, stating your name, the email on your account, and a clear statement that you opt out of arbitration. If you opt out, the remaining Terms still apply.
(h) Court venue if arbitration does not apply. To the extent a dispute is not subject to arbitration, you agree to the exclusive jurisdiction of the courts located in the Province of Ontario, Canada.
(i) Jury-trial waiver. To the fullest extent permitted by law, whether a dispute is resolved in arbitration or in court, you and Diamond Commander each waive any right to a trial by jury.
(j) Non-waivable rights. Nothing in this Section limits any right or remedy you may have under applicable consumer-protection law that cannot be waived by agreement. If any part of this Section is held unenforceable as to a claim, that part will be severed and the rest of this Section will remain in effect.
We are not liable for any delay in or failure of performance resulting from causes beyond our reasonable control, including acts of God, natural disasters, fire, flood, war, terrorism, civil unrest, labor disputes, epidemic or pandemic, quarantine or government action, power or internet failures, or the acts or failures of third-party providers.
The Service is a planning tool only. It does not assess, and is not responsible for, the physical safety, health, fitness, or suitability of any player for any position, role, activity, or level of play.
Baseball, softball, and all athletic activities involve inherent risks of physical injury. You acknowledge and agree that the players, their parents or legal guardians, the coaches, the team, the league, and the organizers - and not Diamond Commander - are solely responsible for player safety and for every decision about whether, how, where, and in what position any player participates. To the maximum extent permitted by law, Diamond Commander is not liable for any injury, illness, harm, death, property damage, or other loss arising out of or relating to any game, practice, tryout, drill, position played, assignment, batting order, rotation, participation in any sport, or any decision made or action taken in connection with the Service, whether or not the Service produced, suggested, or displayed the relevant lineup or assignment. You assume all such risks. You are responsible for confirming that every assignment is safe and appropriate for the player and for complying with all applicable safety rules and requirements.
The Service lets a team's head owner share access with other coaches and staff. You are responsible for whom you invite and for what those people can see and do with the team's information. Diamond Commander does not control and is not responsible or liable for the acts, omissions, decisions, content, or conduct of any other user, coach, staff member, team, league, or organization, including any decision they make using the Service, any information they enter, or any dispute between you and them. Any such dispute is solely between the users involved, and you release Diamond Commander from any claim arising out of it to the maximum extent permitted by law.
We respect intellectual property rights and expect our users to do the same. If you believe content on the Service infringes a copyright you own or control, send us a notice at info@diamondcommander.com with the subject line "Copyright Notice."
United States (DMCA). Under the U.S. Digital Millennium Copyright Act (17 U.S.C. § 512), a notice to our designated agent must include: (a) your physical or electronic signature; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the material claimed to be infringing and information reasonably sufficient to let us locate it; (d) your contact information; (e) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf. We may remove or disable access to allegedly infringing material and, in appropriate circumstances, terminate the accounts of repeat infringers.
Canada (Notice-and-Notice). Under Canada's Copyright Act, a copyright owner may send a notice of claimed infringement to the same address, identifying the work and the allegedly infringing material and including the sender's contact information. Where the law requires, we will forward a compliant notice to the relevant user. A Canadian notice-and-notice does not, by itself, require us to remove content.
To the fullest extent permitted by applicable law, any claim or cause of action arising out of or relating to the Service or these Terms must be commenced within one (1) year after it arises; otherwise, it is permanently barred.
Where the law that applies to you does not permit shortening the limitation period to one year (for example, certain consumer claims under the law of your province or state), the shortest period that the law does permit applies instead. This section does not apply where it is prohibited by law.
If you send us feedback, suggestions, ideas, or recommendations about the Service ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use and incorporate the Feedback for any purpose, without any obligation, attribution, or compensation to you. You are not required to provide Feedback, and we are not required to use it.
If any provision of these Terms is found unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable while preserving its intent as closely as possible; if it cannot be so modified, it will be severed, and the remaining provisions will remain in full effect. Our failure to enforce any right is not a waiver of that right. You may not assign these Terms without our consent; we may assign them. These Terms are the entire agreement between you and us regarding the Service and supersede any prior agreements.
Questions about these Terms? Contact us at info@diamondcommander.com.